nine principles of civility

​The Nine Principles of Civility

• Pay Attention – Be aware of others and sensitive to the immediate context of actions.

• Listen Closely – Understand other points of view.

• Be Inclusive – Welcome all; don't exclude anyone.

• Don't Gossip – Remind others of the importance of this practice.

• Show Respect – Honor others (especially in disagreement).

• Be Agreeable – Find opportunities to agree.

• Apologize sincerely – Repair damaged relationships.

• Give Constructive Comments, Suggestions and Feedback – No personal attacks (focus on issues).

• Accept Responsibility – Don't shift blame. Share disagreements publicly.